Shipping Policy

Shipping Policy

At WESTBURYMERCANTILE, we believe getting your order to your door should feel as smooth as your morning coffee. No surprises, no complicated steps, just a straightforward process from our hands to yours. Here is everything you need to know about how we ship.

Free Shipping, Always

Every order ships free to both the United States and Canada. That is right, no minimum purchase, no hidden fees, and no extra charges at checkout. We like to keep things simple, and free shipping is just one small way we show our appreciation for your trust in us.

Delivery Timeframes

We know waiting for a package can feel a little exciting. Here is what you can expect once your order leaves our care:

  • United States: 3 to 7 business days
  • Canada: 9 to 13 business days

These timeframes include processing time, which usually takes one to two business days. During busy seasons, it might take a tiny bit longer, but we always aim to get your order on its way as quickly as possible.

Tracking Your Order

Once your package ships, you will receive a confirmation email with tracking information. That way, you can follow along and know exactly when your order will arrive. If you ever have questions about your shipment, our team is just an email away.

Need Help?

If anything feels unclear or you simply want to check on your order, feel free to reach out. We are happy to help and usually respond within one business day.

Email: [email protected]

WESTBURYMERCANTILE
1280 Lexington Avenue, Suite 302
New York, NY 10028

Thank you for shopping with us. We truly appreciate your business and hope you love what you ordered just as much as we loved preparing it for you.