Privacy Policy

At WESTBURYMERCANTILE, we respect your privacy and work hard to protect your personal information. This policy explains what we collect, why we collect it, and how you can control your data. We keep things simple and transparent, so you always know what is happening with your information.

Information We Collect

When you shop with us, we collect the details needed to process your order. This includes your name, shipping address, email address, phone number, and payment information. We also gather basic browsing data like your IP address and the pages you visit, which helps us improve your shopping experience.

How We Use Your Information

We use your information to fulfill orders, answer your questions, and send you updates about your purchases. If you opt in to our newsletter, we may send you occasional product news or special offers. You can unsubscribe at any time with one click.

Sharing Your Data

We never sell your personal information to third parties. We only share data with trusted service providers who help us run our store, such as payment processors and shipping carriers. These partners are contractually obligated to keep your information secure and use it only for the services they provide to us.

Your Rights Under GDPR and CCPA

Depending on where you live, you have specific rights regarding your personal data. You may request access to the information we hold about you, ask us to correct inaccurate details, or request deletion of your data. You can also object to certain types of processing or request a copy of your data in a portable format. To exercise any of these rights, simply email us at [email protected], and we will respond within 30 days.

Cookies and Tracking

Our store uses cookies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as smoothly without them.

Data Security

We use industry-standard safeguards to protect your information during transmission and storage. While no method is completely foolproof, we take reasonable measures to keep your data safe from unauthorized access.

Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect information from minors.

Contact Us

If you have any questions about this policy or wish to exercise your privacy rights, please reach out to us at [email protected]. We are happy to help and will respond promptly to your request.

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, so please check back occasionally.