Contact Us

We are here to help with any questions you might have about your order, our products, or anything else related to your shopping experience. Whether you need help with sizing, tracking a package, or just want to say hello, we would love to hear from you. Reaching out is easy, and we make sure every message gets the attention it deserves.

You can email us anytime at [email protected]. Our team checks the inbox throughout the day, and we work hard to get back to you within 24 to 48 hours. If you write to us over the weekend, please know we will get back to you as soon as we are back in the office on Monday morning.

If you prefer to send us a letter or a package, you can reach us at our New York location:

WESTBURYMERCANTILE
1280 Lexington Avenue, Suite 302
New York, NY 10028

Our office hours are Monday through Friday, from 9:00 AM to 5:00 PM Eastern Standard Time. We are closed on major holidays, but our email inbox stays open for you. You can send us a note any time, day or night, and we will pick it up as soon as we are back at our desks.

We value every conversation we have with our customers. Your questions help us improve, and your feedback shapes the way we do things. So please, do not hesitate to reach out. We are a real team of real people, and we are always happy to assist you in any way we can.